Domain Renewal is a registered name for a website. A website has two distinctive compositions – the domain and the web hosting. Either free or paid website these two distinctive compositions cannot be separated.
If you are having a free website, it is because your website is in a free service. But the host paid a domain for you and is hosted mostly by their website.
A domain name must be registered in the world wide web with a web hosting for your website to run online.
Cheap domains. There are no cheap domains actually. People think there are cheap domains and it is because the web hosting gives you a discount if you will let them host your website.
Price for domain registration varies with the names you wanted to register. Like for example. .com, .org, .net, .tv, .ph, and etc.
Domain registrations vary with the contract on its web hosting, but not longer than 10 years most likely.
Domain Renewal Problem For A Suspended Website
If possible, renew your website before the due date. The case is more likely difficult to renew a website with its domain. Especially, when it is suspended for not renewing before the due date.
The example is my blog this one you are reading now.
It was 4 days I am being annoyed with the web hosting that hosted my blog. In 1 year, I did not have any major problems with it about their service. Until such the time that it has been expired and it was turned into a suspended mode.
After 1 day of suspension, I’ve paid for the renewal to be activated, but then it was not activated automatically until almost 4 days of sending tickets and having an unceasing chat with the live help support.
I always communicated with their live help support to follow-up my website. They are so kind, but they only give promises that my website will be activated within the next few hours.
Before I paid the renewal, I chatted with the live help and I asked the question if I will pay for the renewal, how long it will be activated? And he said it’s automatic.
So I become very interested the website.
When my website was up and running, it was very fast and very good. I have no major problems except the setting up of the designs and pages through WordPress system. I did not really know how to setup WordPress that time. However, after a lot of learning within two months I was able to set up the WordPress system and it was running smoothly.
Now it has come to an end of the contract for one year with my web hosting and the domain registration, which is automatically suspended.
When I registered my domain with their web hosting. I signed up as an affiliate to promote their service and when someone would sign up under my affiliation link. I could have earned some money that could be used for the renewal of my website. But I do have a problem after I think it was 2 months after the registration.
This is the problem.
Their website cannot be accessed with my laptop. My browser will always prompt me “the page cannot be displayed.” I have been in trouble at that time. Because I once have a problem and I need their live help support, but then I cannot access them.
During that time, I can only access their live help support via their website which I signed up as my web hosting with the domain registration. So I’ve got a problem where to get help. For how many days I lost hope thinking that their service and their website is already down.
In addition, I thought that their hosting service has been sold to other hosting and I missed their notice in the email and I’ve no knowledge which hosting should I ask for help with my problem.
A Link You Can Use To Be Sure A Domain Is Down Or Not
What did I do?
I found the link that brought me to their live help support, I tried to login, and I was successful, I was very happy because I could have chat one of their staff for help. This is the sample link that I was able to access: http://domains.xxxxxx.com and their live help support are very active and the persons assigned are kind and supportive.
So the problem was solved. Since then, I could have the access to their live support the link I have found, so I regain and my hope again.
Until such the time that my one year contract has expired. Before one month, I received the reminders to renew my website, but the problem is how can I renew or pay? It is because my client area still cannot be displayed with my laptop.
The client area is where you can pay your renewal or ask to withdraw or transfer your domain to other web hostings. It has been long months already that I cannot access their website, including the client area, except the live help support area using another link.
So my problem how could I renew my website?
So, in the due time my website is expired and it was turned to the suspension. I cannot now access my website or else if you will you come across to my website or one of the links. Then, you will be brought to a page with a big letter, “This Website Is Suspended.”
I did not know that what to do to renew my website most importantly my domain. So, I contacted the live help support again, as I said, I can still access them and chat with one of their staff. Then, I asked about how to renew my website, which to my knowledge I can do it only via the client area.
The live support person helped me and give me the link to access the client area with a new password sent to my email. Still did not work, they advised me to clear the history and the cookies of my laptop. So I did as I am told, but nothing happened, I still cannot access the client area.
Another Way To Pay For Domain Registration
Then, I asked if there is another way on how could I pay for my renewal. Then the kind person said, you can send directly your payment addressed to the web hosting PayPal account.
At first I was hesitant because it might have a trouble that my payment will not be considered as a payment for the renewal. So, I asked the assurance if, in this way, they will really give me the invoice.
The live help person said, “Yes…!” It is sure and he said that be sure that your payment includes the statement via PayPal that it is for the renewal of http://alrenpages.com website.
So I asked another question if I will pay, how long does my website activate? The reply was, it is automatic. Then, I am convinced and I immediately pay through PayPal, I followed every detail given to me. So, I pushed the send button on my PayPal to send the renewal payment for my website.
After The Payment You Need To Foolow-up
At last I paid, and later in an email sent to me with the invoice attached as a receipt that I have already paid the renewal.
At that moment, I was expecting that my website will be accessible. So I visited my website, but it was still in suspended mode. Then, I chatted again with the live help support to ask a question why my website is not yet activated yet? And I assured him that I already have received the invoice that I paid already for the renewal.
The reply is, only the hosting service is automatically activated. But not the domain renewal, and we should have to wait for 1 to 2 next hours. I said ah! Okay, I will wait for 2 hours.
After 2 hours, I visited my website and I was so very happy because it was already active, I was able to access it. I said to myself this is really a very good service. But then, in a few minutes, it was turned to an advertisement page which is very annoying with links of advertisements.
So I contacted again the live help support.
But then, they always promise that my website will be activated in the next few hours. It is still on the renewal process which takes a few hours. As I asked this question, “Why is it that I was able to access my website in a few minutes if not yet activated?”
I asked this to everyone I chatted in the live help support. I think there are four of them as I have read different names assigned. No one answered correctly what is the reason, they only told me to send tickets to the billing team.
When I asked a question what is really the reason why it takes so long to renew a domain. They said, there was a technical problem in the domain renewal process that they have to do it manually.
At least within almost 4 days my website is up again. Here I wrote this article and I hope I will not encounter the same problem in the future.
My domain registration has been renewed for another 1 year, and I hope it will not again be suspended, for sure I already know what to do for the renewing of my website.
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